How to explain natural language processing NLP in plain English It accomplishes this by first identifying named entities through a process called named entity recognition, and then identifying word patterns using methods like tokenization, stemming and lemmatization....
The Future of CCaaS Platforms: 5 Expert Takes Readers will also get a big-picture analysis of what businesses must do to personalize customer interactions and maximize ROI. Leading vendors like XCally give companies access to flexible AI systems that can power...
Agent Assist: Use Cases, Benefits, & Providers While this type of AI can produce new content and analyze data effectively, it does not have the nuanced understanding of creativity of humans. Generative AI enables accurate budget forecasting by analyzing historical...